Service Agreement — My Pest Pros, LLC

In consideration for the payment(s) of the fees set forth below and subject to the terms and conditions of this service agreement ("Agreement") between MY PEST PROS, LLC ("MPP") and the above-named Client ("Client"), MPP will provide service to the above identified structure(s) ("Structure(s)"), located at the above Service Address, unless specified in writing on this Agreement, for the following termite(s) and/or pest(s) ("Serviced Pest").

PAYMENT TERMS

I, the Client, authorize MPP to charge for my services by credit card, ACH, or Bank Draft and understand that this payment information will be saved for future and reoccurring transactions on my account until I request cancellation of this authorization by calling My Pest Pros and providing written confirmation.

I, the Client, understand that my payment will automatically be charged every month for ongoing protection. I, the Client, also understand that monthly billing does not indicate monthly service.

RENEWALS

The initial term of this Agreement is for one (1) year. This Agreement will renew automatically every thirty (30) days thereafter upon Client's timely payment of the Monthly Renewal Fee.

Service will continue unless a 30-day written notice of cancellation is given by either party.

Client's failure to pay the Monthly Renewal Fee in accordance with this Agreement will render this Agreement voidable at the election of MPP, but shall not relieve Client from the obligation and requirement to provide payment for all amounts due and owing pursuant to this Agreement.

GENERAL TERMS AND CONDITIONS

Depending on the plan selected, MPP and Client agree to the following Terms and Conditions:

One-Time Treatments

One-Time Treatments applies if the Client has elected for a one-time service only. A One-Time Treatment is a treatment without ongoing protection services. Client understands that MPP recommends recurring services because it provides the best protection and some services may require multiple applications to eliminate a pest issue. A One-Time Treatment includes no warranties unless specified in writing on this Agreement. An exception is stinging pests, which include a 30-day reservice warranty.

General Household Pest Service

If the Client has elected for General Household Pest Service, MPP will inspect and treat the interior of the Structure(s) up to four times per year, as needed or upon Client's request. Exterior perimeter treatment is limited to within 3 ft of the Structure and includes inspection for the serviced pests, spider web and wasp nest brushing.

Due to the nature of pest's ability to hide, reproduce quickly, and resist available pesticides, total eradication of the Serviced Pest may not be possible. Client understands that MPP is not guaranteeing that the Serviced Pest will be completely eradicated, rather, MPP will use its best efforts to control the Serviced Pest.

Additional Termite Protection

If the Client has elected for Additional Termite Protection, MPP will install, monitor, and service the Sentricon® AlwaysActive™ System in-ground termite baiting system at the Service Address for the control of Subterranean Termites. This Agreement only covers the Structure(s) specifically identified and does not cover detached garages, outbuildings, fences, decks or other buildings unless specified in writing.

Re-treatments with a liquid termiticide may be necessary during the period of this Agreement and will be provided at no additional cost to the Client should a reinfestation of Subterranean Termites occur.

Mosquito and Tick Seasonal Service

If the Client has elected for Mosquito and Tick Seasonal Service, MPP will perform treatments including barrier sprays to the infested service area to control mosquitoes and ticks. Client understands that mosquitoes are flying insects and can fly from nearby properties. Services will result in reduction of mosquito activity; however, there is no guarantee of 100 percent elimination.

During the months of April through October, MPP will provide, free of charge, follow-up service at Client's request in between regular paid services, provided Client is current on each monthly payment.

Rodent Control and Exclusion

If the Client has elected for Rodent Control and Exclusion Service, MPP will inspect and treat the Structure(s) at the frequency selected. MPP exclusion service will seal small gaps 4 inches or less in size to help prevent rodent reentry. MPP's service excludes larger or more extensive gaps which require a handyman or contractor.

FOR ALL SERVICE AGREEMENTS

Scheduling

MPP will automatically schedule proactive pest control services, inspections and treatments. Routine proactive residential services will focus on exterior treatment to prevent pest issues on interior. Interior treatment shall be provided upon request when included in pest program.

Emergency Service

MPP's normal working hours are from 8:00 am to 5:00 pm, Monday through Friday. Emergency after-hours service will be charged at a minimum of $150 per incident in addition to normal service charges.

Access and Preparation

Client agrees to provide full access to the premises and designated Service Area(s) at the scheduled time of service. MPP does not move furniture, appliances, or personal property to provide treatment.

Chemical Sensitivity

If Client or an occupant of the Structure(s) knows, or believes, that he or she may be sensitive to pesticides or their odors, written notice must immediately be provided to MPP prior to any service.

Cancellation Policy

Service will continue unless a 30-day written notice of cancellation is given by either party as well as a phone conversation with us. In the event of a price increase, Client may cancel this Agreement, without termination fee, by written and phone notice to MPP within 30 days.

Early Termination

The client understands that any discounts provided by My Pest Pros in consideration of the client engaging in an annual pest control program are due prior to cancellation in the event of an early termination.

Price Increases

All prices may increase up to 5% annually. During any renewal term, MPP reserves the right to increase the Service Charges as warranted by increases in the cost of labor, materials, or overhead. Credit card, fuel and other special surcharges may be necessary due to cost increases due to national or global events.

Binding Arbitration

Client and MPP agree that any and all controversies or claims arising out of or relating to this Agreement shall be settled solely and exclusively by arbitration administered under the American Arbitration Association ("AAA"). This arbitration provision shall survive cancellation, expiration, or termination of this Agreement.

Communication

Good communication is critical for service. Client understands that MPP may contact Client via phone, email, or text.

By signing this Agreement, Client hereby acknowledges that Client has read and fully understands all terms, disclaimers, limitations, conditions, and exclusions contained in this Agreement that affect MPP's obligations to service under the terms of this Agreement. Client specifically understands that MPP and Client are bound only by the terms of this Agreement and not by any other representation(s) whether oral, written, or otherwise.

Sentricon Specific Terms

A. Service Commitment (My Pest Pros, LLC)

(the “Company”) will, in compliance with all applicable federal, state, and local laws, rules, and regulations, and all applicable recommendations contained in literature provided by Corteva Agriscience™:

1. Install Sentricon® System termite bait stations (the “Stations”) in the soil around the outside perimeter of the structures specified above (the “Structures”);
2. Inspect and service those Stations according to the label directions for the term of this agreement;
3. Replenish Recruit® HD termite as appropriate;
4. Inform the Customer of:
   1. Any new or increased termite activity noted at the Stations;
   2. Any replenishment of Recruit HD termite bait; and
   3. Any observed effect of the Sentricon Termite Colony Elimination System (the “Sentricon System”) on termite activity.

B. Customer Understanding of Performance of the Sentricon System

The Customer understands that:

1. The Sentricon System involves initial installation, servicing and colony elimination with Recruit HD termite bait for continuous termite protection.
2. The active ingredient in Recruit HD bait used in the Sentricon System is an insect growth regulator (noviflumuron) which prevents worker termites from molting and disrupts termite reproduction, which leads to termite colony elimination.
3. Recruit HD bait and the active ingredient (noviflumuron) is always present in the Sentricon System with Always Active technology and is immediately available in all of the stations that are installed on the Customer’s property.
4. Intervals of from a few weeks to several months should be expected between:
   1. Installation of the Sentricon System Stations and sufficient termite activity to allow consumption of Recruit termite bait; and
   2. Complete elimination of the termite colony.
5. Recruit HD termite bait, used in the Sentricon System with Always Active technology, meets the U.S. EPA criteria of Toxicity Category IV by all routes of exposure. As such, no signal word is required on the Recruit HD label.®™Trademark of Corteva Agriscience.
6. During the interval(s) between installation of the Sentricon System Stations and complete elimination of existing termite colonies, termite feeding within the Structure, possibly involving additional structural damage, should be expected to occur. Additional services, such as spot applications of conventional termiticides, are available to combat termite activity on a localized, short-term basis, if desired, but are not needed for, and will not contribute to, termite colony elimination.

C. Corteva Agriscience Ownership of Sentricon System Components

The Customer also understands that:

1. All of the components of the Sentricon System (“Components”) are and will remain the property of Corteva Agriscience. The Customer has no rights to any of the Components, other than the right to their use as installed by the Company on the Customer’s premises under this Agreement.
2. On expiration or termination of this Agreement, the Company and Corteva Agriscience or its representative are authorized by the Customer to retrieve from the Customer’s premises the Stations and other Components contained therein for appropriate disposition. The Company and Corteva Agriscience reserves the right to pursue to the fullest its legal rights relating to the use and adverse possession of the Sentricon System Components.
3. Customer acknowledges responsibility to notify the Company if they move and need to terminate service or agreement will automatically renew.
4. The Company may at its sole discretion transfer service to a new homeowner after a property sale at no cost to the new homeowner. Should the Company transfer service to a new homeowner, all other terms and conditions shall apply.
5. If the Company, for whatever reason, ceases to represent or to be authorized to represent the Sentricon System,
   1. The Company will:
      1. So notify the Customer;
      2. Offer the Customer the alternatives of either using a different form of termite protection or discontinuing this relationship (NOTE: Conventional “liquid barrier” methods of termite control may not offer an effective means of controlling certain termite infestations of certain structures. In such event the Company may not be able to offer a different form of termite protection, and therefore may have to discontinue the relationship);
      3. If the Customer and the Company (the “Parties”) agree on use of a different form of termite protection, give the Customer credit for service paid for but not yet received;
      4. If the Customer elects to discontinue the relationship, or if the Company cannot offer an effective different form of termite protection, refund to the Customer an amount equal to the fee paid for services not yet received; and
      5. Retrieve, or advise Corteva Agriscience or its representative where to retrieve, the Components from the Customer’s premises;
   2. The Customer will:
      1. Grant the Company and Corteva Agriscience or its representative reasonable access to the premises for the retrieval of the Components; and
      2. Either agree with the Company on the use of a different form of termite control or elect to discontinue this relationship.

D. Customer Commitment as to Conditions Conducive to Infestation

The Customer warrants full cooperation with the Company during the term of this Agreement, and agrees to maintain the area(s) baited free from any factors contributing to infestation, such as wood, trash, lumber, direct wood-soil contact, standing water under pier type structure, or as noted below in Paragraph J. in “Special or Additional Comments.” The Customer also agrees to notify the Company of and to eliminate faulty plumbing; leaks; dampness from drains; condensation or leaks from the roof or otherwise into, onto, or under the area(s) baited. At no time will damage caused to any portion of the Structure(s), even by an active wood destroying insect infestation, be the responsibility of the Company in areas where any of the conditions described in this Paragraph exist. Failure of the Company to alert the Customer to any of the above conditions does not alter the Customer’s responsibility under this Paragraph.

E. Interference

The Customer agrees to not take any action that would interfere with the operation of the Sentricon System, including, but not limited to, removing any Sentricon stations because this will interfere with the effective operation of the Sentricon System.

F. Additions, Alterations, and Other Changes

This agreement covers the Structure(s) identified herein as of the date of the initial installation. Prior to (a) the Structure(s) being structurally modified, altered or otherwise changed, or (b) to any termiticide being applied on or close to the location of any Station, or if (c) soil is removed or added around the foundations, or (d) any tampering with baiting Components occurs, the Customer will immediately notify the company in writing. Failure to notify the company in writing of the events listed above may void this Agreement. Additional services because of any addition, alteration, or other such event may be provided by the Company at the Customer’s expense, and may require an adjustment in the annual fee.

G. Damage Related to Services

The Company will exercise due care while performing any work hereunder to try to avoid damaging any part of the Customer’s property, plants or animals. Under no circumstances or conditions shall the Company be responsible for damage caused by the Company at the time the work is performed except those damages resulting from gross negligence on the part of the Company.

H. Damage Caused by Insects

Unless the Customer purchases and the Company issues a separate Property Protection Warranty, the Company shall not be responsible for (1) any past, present, or future damage to the Structure(s) or its contents caused by wooddestroying insects, or (2) any costs or expenses incurred by the Customer as a result of any such damage.

I. Customer’s Payment Obligation

The obligation of the Company under this Agreement is conditioned upon payment in full of the Agreement price as set forth above and failure to pay the same in full shall cancel this Agreement in its entirety and discharge the Company of any and all liability and any amount paid shall become the property of the Company as liquidated damages hereunder unless the Virginia Department of Agriculture Pesticide Division, Maryland Department of Agriculture Pesticide Regulation Division, or Washington, D.C. Department of Energy & Environment Pesticide Licensing Division determines the Company has failed to treat according to the applicable rules and regulations. Liability of the Company is limited to the life of the Agreement and any renewal thereof.